Customer Experience, Design, Ideas

Analyzing Survey Data: Mean Measurement

4 minute read | By: Scott Hutchins

When analyzing your survey, there are nearly infinite ways to look at your data. It may b...

Customer Experience, Design, Ideas

Analyzing Survey Data: Median Measuremen...

3 minute read | By: Scott Hutchins

When analyzing your survey, there are nearly infinite ways to look at your data. It may b...

Customer Experience, Design, Ideas

Analyzing Survey Data: Mode Measurement

3 minute read | By: Scott Hutchins

When analyzing your survey, there are nearly infinite ways to look at your data. In our l...

Customer Experience, Marketing

5 Ways to Improve Your B2B Customer Digi...

4 minute read | By: Amanda Morgan

Engaging your customers across all channels is a requirement these days to keeping your c...

Customer Experience, Design

Great Survey Design: 4 Ways to Build a B...

3 minute read | By: Patrick K. Donnelly

Surveys are the great, misunderstood research method and there are many reasons for this,...

Customer Experience, Ideas, Marketing

What is Digital Engagement?

4 minute read | By: Amanda Morgan

Customers drive your business, and their happiness supports your business. Making your cu...

Customer Experience, Design

4 UX Research Data Types and How to Coll...

4 minute read | By: Amanda Morgan

Surveys are expensive and time consuming to develop, run and analyze. After a survey has ...

Customer Experience, Technology

Press Release: Truthlab Reports Strong N...

3 minute read | By: Patrick K. Donnelly

Press Release: SAN MATEO, CA — September 21, 2018 Truthlab, the Customer Experience Ma...

Customer Experience, Ideas

B2B Differentiation: Strategic Steps to...

3 minute read | By: Patrick K. Donnelly

Can experience be commoditized?  Are we already there in the B2B Experience Economy? How...

Customer Experience, Design, Ideas

10 Key Components to Include in Your B2B...

4 minute read | By: Patrick K. Donnelly

When starting a new project, there is a lot to prepare for. You need to know what type of...

Customer Experience, Ideas

4 Ways for B2B Companies to Connect with...

4 minute read | By: Amanda Morgan

Generation Z is the generation following the Millennial generation and is projected to be...

Customer Experience, Design

Why Do Customer Emotions Matter?

3 minute read | By: Amanda Morgan

Not only are the emotions of customers an ethical concern for companies, they are also a ...